Privacy Policy

Effective Date: 06 January 2026

MytriSolar (“we”, “our”, “us”) is a sole proprietorship operating in India, based in Bangalore. We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit enquiries, interact with our advertisements, or communicate with us through phone, WhatsApp, email, or other channels.

---

1. Information We Collect

We may collect the following personal and usage information when you interact with MytriSolar:

a) Personal Information

• Full name
• Phone number
• Email address
• City, area, or locality
• Address details (if shared voluntarily)
• Electricity bill information (if shared for consultation purposes)
• Any other details you provide via forms, WhatsApp, phone calls, or emails

b) Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Interaction with ads and website content

This information is collected through cookies, pixels, and analytics tools.

---

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide free solar consultations and respond to enquiries
• To contact you regarding solar installation, maintenance, and related services
• To communicate via phone calls, WhatsApp messages, emails, or SMS
• To schedule site visits and provide quotations
• To improve our website, services, and customer experience
• To run advertising, analytics, and remarketing campaigns
• To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

---

3. Consent & Communication

By submitting your information on our website, through lead forms, or via advertisements, you expressly consent to being contacted by MytriSolar through:

• Phone calls
• WhatsApp messages
• Emails
• SMS

for consultation, service-related communication, follow-ups, and marketing related to solar solutions.

You may opt out of communications at any time by informing us directly.

---

4. Advertising, Analytics & Remarketing

We use third-party tools and platforms, including:

• Facebook & Instagram Ads (Meta)
• Google Ads
• Google Analytics
• WhatsApp (direct or API-based communication)
• Customer Relationship Management (CRM) tools

These tools may use cookies, pixels, and similar technologies to:

• Measure ad performance
• Understand user behavior
• Deliver relevant advertisements (remarketing)

You may see MytriSolar ads after visiting our website or interacting with our content. This does not mean we share your personal data publicly.

---

5. Information Sharing & Disclosure

We may share your information only in the following circumstances:

• With internal team members or authorized service partners for consultation and installation purposes
• With third-party tools strictly required for communication, analytics, or advertising
• When required by law, court order, or government authority
• To protect our rights, safety, or prevent misuse or fraud

We do not share personal data with third parties for unrelated marketing.

---

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no internet-based system is 100% secure, and we cannot guarantee absolute security.

---

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws.

When data is no longer required, it is securely deleted or anonymized.

---

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Withdraw consent for communications
• Opt out of remarketing or promotional communication

To exercise these rights, you may contact us using the details below.

---

9. Third-Party Links

Our website or communications may contain links to third-party platforms (such as WhatsApp or Google). We are not responsible for the privacy practices or content of those third-party websites.

---

10. Changes to This Privacy Policy

MytriSolar reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page with an updated effective date.

We encourage you to review this policy periodically.

---

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

MytriSolar
📍 Bangalore, India
📧 Email: sales@mytrisolar.in
📞 Phone: +91 79758 10537
🌐 Website: https://mytrisolar.in/

---

✅ COMPLIANCE CONFIRMATION

This Privacy Policy is suitable for:

• Facebook & Instagram Ads
• Google Ads
• Lead forms & WhatsApp communication
• Remarketing campaigns
• India-based operations

---